Our room rates are based on double occupancy. There is an addition charge of $25/day to add an aerobed to a room. Let us know if you’re bringing baby! We will provide a Pack ‘N Play and bedding at no additional charge.

Cancellation Policy: To hold your reservation, we will need your credit card information at the time of booking. If you cancel your reservation 14 days before your booking, we offer a full refund of your payment. Every effort will be made to rebook your reserved room but if you cancel with less that 14 days notice and we cannot find a replacement you will be required to pay the full reservation.

We offer a “special event package” with special touches such as a vase of roses, specialty chocolates from a local chocolatier, and champagne, wine or sparkling cider waiting on ice for you in your room when you arrive. This adds $60 to your room rate, but is a memorable touch for your anniversary, Valentine’s Day, birthday, or other special occasion.
Customer service is our highest priority. We have some simple, general policies to make everyone’s stay as enjoyable as possible. We are a non-smoking building and we cannot accommodate pets. We are happy to refer you to the Pet Hotel in Hadley or Valley Inn for your pet’s stay. If there is evidence of pets or smoking in any of our rooms, guests will be charged a deep-cleaning fee of $300.

If you are traveling with you bicycle we do not allow them in your room. If space is available in one of our storage areas we will gladly make space and store it there. In general damages are assessed and charges based on the replacement of the item(s).

If you have relatives coming for the holidays, offer to put them up with us and you can be assured they will sleep well and start each day with a hearty breakfast. If you are parents of a prospective student at one or more of the five colleges, this is a great location to call “home base.”

We offer special deals for week long stays for guests who are attending summer programs at Mount Holyoke, Smith, Hampshire, and Amherst Colleges, University of Massachusetts and other area educational and athletic facilities. Please call or email for more information.

If you are attending an extended term conference or class or are visiting family for an extended period we will be happy to accommodate your stay at a reduced rate.